Contact information

Vivid Gems Lab is operated by CFE ENGINEERING SERVICES, P.C., CORP.

We provide online retail products primarily consisting of men's short-sleeve shirts, men's pants, and related apparel.

Customers may use the contact information below for questions concerning products, orders, shipping, returns, refunds, privacy, or general website matters.

Business Information

Legal Business Name:
CFE ENGINEERING SERVICES, P.C., CORP.

Website:
https://www.vividgemslab.beauty/

Business Address:
1725 Shepherd Rd
Chattanooga, TN 37421-2947
United States

Return Address:
1725 Shepherd Rd
Chattanooga, TN 37421-2947
United States

Contact Person:
PAMELA SMITH MORRIS

Customer Service Email:
[email protected]

Customer Service Matters

Customers may contact us regarding:

  • Product specifications;
  • Men's short-sleeve shirts;
  • Men's pants;
  • Size or measurement questions;
  • Order status;
  • Shipping issues;
  • Tracking concerns;
  • Damaged packages;
  • Defective merchandise;
  • Incorrect items;
  • Return requests;
  • Refund questions;
  • Exchanges;
  • Privacy requests;
  • Website concerns; and
  • General customer-service matters.

Order Inquiries

For order-related questions, customers should provide the order number whenever available.

Providing the order number helps us identify the relevant transaction and respond more efficiently.

Return Inquiries

Customers should contact customer service before mailing merchandise when advance authorization or return instructions are required.

Email:
[email protected]

The return address is:

CFE ENGINEERING SERVICES, P.C., CORP.
1725 Shepherd Rd
Chattanooga, TN 37421-2947
United States

Privacy Requests

Privacy-related requests may be submitted to:

[email protected]

Where applicable law requires identity or authorization verification, reasonable verification information may be requested before a privacy request is processed.

Legal and Compliance Correspondence

Legal, consumer-protection, compliance, or other formal correspondence may be addressed to:

CFE ENGINEERING SERVICES, P.C., CORP.
1725 Shepherd Rd
Chattanooga, TN 37421-2947
United States

Contact Person: PAMELA SMITH MORRIS
Email: [email protected]